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Where Oh Where Is My Cloud Middleware?

As I wrote in Who’s Dictating Cloud App’s in the Enterprise?, the “there’s an app for that” culture has trained us to find our own technology solutions to our problems. While it gives consumers a...

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The Institutional Technology Gap

I was watching Twitter Co-Founder Biz Stone do an interview on a morning talk show recently. Just before the break they asked him about what he thought about the much maligned healthcare.gov debut. The...

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The dark side of Buffer’s hack

At 2:30pm today I received a Facebook update from my Intelligist Group partner, Alan Berkson:  I know him. Well. As funny as it was, it’s not his humor. A quick glance at the source of the post was...

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Is Real-time Engagement the new Real-time Marketing?

While Real-time Marketing is considered nirvana for many brands, Real-time Engagement offers an ability to not only market to a fan base but to collaborate and engage with that community on an ongoing...

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Looking Forward To 2014

A heartfelt “thank you” to all of you for your friendship, collaboration and patronage. 2013 was an exciting year for Intelligist Group and I owe a great deal of it to the incredible people with whom...

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Corporate Narrative: The Art of Corporate Storytelling

This article first appeared as a guest post on Paul Greenberg’s ZDNET blog. It was a follow up to my post Brands, Narratives and Story Worlds. Many thanks to Paul for letting me tell my story. I know...

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Don’t You Know Who I Am?

Don’t you know who I am? Big businesses, you can stop reading now. You have no excuse. But you small-to-midsize businesses — you SMB’s — I’m talking to you. A recent phone call got me thinking. I don’t...

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The Reinvention Of Computer Science

I had the pleasure of attending an event, “New York: A City for Tech Innovation?” at the Roosevelt House Public Policy Institute at Hunter College recently, part of their Changing New York series. The...

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Improvisation: We’re Social Media Jazz Musicians

When I talk to senior management in companies, whether it’s marketing, PR or customer service, I like to ask about how they’re integrating social within their organization. I get a common refrain....

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Two Paths To Targeted Advertising

Lately I’ve seen two paths to getting your advertising message to your target audience. They both have a measure of effectiveness and they both require an ever deepening understanding of your consumer...

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How Do You Eat A Software Implementation?

How do you eat an elephant? One bite at a time. When it comes to software implementation projects, cloud changes things. Not everything, but a lot of things. Beyond the obvious impact on the need for...

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So You Want (A Piece) Of My Attention

Back in 2011 I was trying to get a handle on the rapidly increasing velocity and agility of communications. Instagram was a new toy with a paltry market value south of $100 million, Android was...

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One Step Ahead Of The Customer

I often talk about my philosophy on blogging, that a blog post is a conversation. This one comes from a conversation with tech author and journalist Howard M. Cohen of HMC Write Now. We were...

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Is Knowing Which Song Comes Next A Critical 21st Century Skill?

I heard this new song by Jack White, Lazaretto. I’ve listened to it dozens of times. After the umpteenth time it occurred to me that what I really wanted was another song just like it. I wanted to know...

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Pervasive Media And The Now Generation

As much as we think we’re approaching maturity in our ability to create multi-platform content we are still a long way from fully understanding the true potential. Back in the 50′s I Love Lucy was a...

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iPhone Sits on the Cusp of Consumer and Enterprise – Revisited

It’s hard to imagine a world without iPhones, but there was a time when RIM ruled the roost, Blackberry’s were ubiquitous enough to warrant the moniker “Crackberry,” and Blackberry Enterprise Server...

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There IS No Channel

Back in 2011 I first wrote about pervasive communications and how one of the challenges it presented was chaos: “The challenge now is pervasive communication has become chaotic — the sprawl of...

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Don’t Just Share, Give It Context

To Share Is Human; To Give Context, Divine.  We live in a world of abbreviated communications. In place of extended conversation we have text messages, 140 character tweets, and emoticons. While these...

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3 Essentials of Cloud Implementation

I’ve had this conversation enough in the past year that I figured it was time to write it down. IT environments have become more complex with the advent of cloud services. Yes, cloud changes things....

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Managed Services Success Has Nothing To Do With Technology

I’ve been making the rounds at IT Service Management trade shows. The impressive array of tools and technology now available to IT service professionals makes me jealous compared to what was available...

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